If your watch is ticking a little off, or maybe a lot off, the best thing to do is get it checked out by an expert. Luckily, there are plenty of great watch repair shops out there for everything from replacing batteries to adjusting bracelet links. But where should you go? To help you find the right shop, we surveyed the experts to come up with a list of the top 10 places for watch repairs.
The first thing to look for in a watch repair shop is cleanliness, Kivel says. “Someone who takes a lot of pride in their work is going to keep the front space clean and organized.” You should also ask about their workshop, she adds. If they can’t show you their workspace, that’s a red flag; watchmakers need to be able to open watches and look inside them carefully so that they don’t damage them in the process.
Another sign of a good watch repair shop is the amount of transparency they offer their customers, Kivel adds. If you bring in a watch for repair, the best shop will give you an estimate before they start any work, she notes. And the estimate should be clearly laid out and include a breakdown of what’s being done, how much it will cost, and why they’re recommending specific services.
For something a little more complicated, the watch repair shop should be able to explain how they will fix the problem and what parts they’ll need to do so. This will help you understand what is being done to your watch, and make sure that the repairer hasn’t ripped you off or made any mistakes, she says.
Lastly, you should always check to see whether a watch repair shop is certified by a professional organization such as the American Watchmakers-Clockmakers Institute or the International Watch Co. Having such certifications is important, because it ensures that the watch repair shop has been trained and certified by professionals in the industry. It also means that they will be able to offer a warranty for their work.
If you own a luxury watch, you should only take it to a certified watch repair shop or boutique (watch-news site Hodinkee recently recommended Grand Central Watch as an example) for any repairs. Taking it to an uncertified shop will put your watch at risk of serious damage, and it will void the manufacturer’s warranty.
While it’s tempting to try to save money by bringing your watch to an independent watch repair shop, you should never do so if you own a luxury brand like Rolex or Breitling. Instead, take your watch to an official service center or a TAG Heuer authorized dealer for the best results and safety. The watchmakers at these places will have the proper tools and training to fix your luxury timepiece. They will also be able to offer you the best warranty on your watch for the long term. Watch repair near me